Client Testimonials - East Coast Air, LLC.
" When it comes to AC work there is no other place to go but East Coast Air . Last summer while entertaining family our AC went out. You all remember the 2015 Summer Heat, right? Well, I could not get any AC service company to even answer their phones. When I called East Coast Air their phone answered on the second ring. What an absolute joy it was to talk to the young lady. I explained my problem and she stated that they were very very busy but would have someone drop by to check out our system THAT DAY. (Have you EVER heard of that kind of excellent customer service) Well, that day Karl came by, looked at the system with his test instruments and within an hour had it figured out and fixed. When Karl offered me their annual contract I signed up. You cannot beat the price. Just last month that nice young lady called and schedule a system check-up. Karl came over to the house, checked out the AC system and gave me a good report--system is running near perfect. Thank you Karl and East Coast Air!! You have a lifelong customer here. I recommend East Coast Air to all my friends. Now my next door neighbor is on the maintenance plan too. Thanks again!"
" Excellent service, knowledgeable technician, on time and work was exactly as described. "
" I have used East Coast Air for about 4 years. They have serviced my A/C Unit for several years. They installed a new unit for me this summer. I have had nothing but a great experience each time they have come to my house. They arrive on time. They are professional, courteous, and really appreciate your business. I appreciate that they are a family owned business. I highly recommend them."
" The East Coast Air guys are always timely and very professional. They checked our systems and offered timely helpful hints. When it was time to replace our systems they offered competitive pricing and timely service since we are not always at the house. I have confidence in their work and would highly recommend their services."
" I rate East Coast Air as Number One I! I called early that morning with family coming in from out of state temps in triple digits I was in a panic Mike came out in did a service call for me but after speaking with him I knew I was only putting a Band-Aid on this problem and Mike was not trying to push me into anything at the very professional price was very reasonable compared to a unit that we had replaced in a one bedroom condo so I knew we were getting excellent price on a four ton compared to what we paid for a two ton .. They replaced my unit very professional clean we even left for the day and trusted them in our home can't say that about many workers you have in your home today now that says something right there! We are very pleased with are knew unit THANKS AGAIN EAST COAST AIR "
"Love the East Coast guys...they are always there when we need them. Very courteous, always clean coming in and out of our house and don't try to "make" money off us. I trust them more than most and wouldn't think of looking elsewhere. Thanks for taking care of our unit guys"
"I would highly recommend this family business. They are responsive to even internet requests. I first had them come to fix a cooling issue on my home that I had just bought, I left an email inquiry one evening and they called that night, came by the next day and fixed it quickly. I decided to sign a service contract with them. 6 months later they called for my spring service (it was still heating season) and found the heat pumps were running on mostly auxiliary heat. Since they were old I decided to have them replaced. Two days later they showed up exactly on time. Did excellent quality work, left the repair areas spotless, kept us updated on progress with explanations of what was being done and I believe it was a fair price."
" I'm in my second year with East Coast Air. Great service...great techs, you should try them today for your HVAC needs. Very pleased...have always been there for me. Treats my unit like it's their own. Great Job Karl, keep up the good work."
"To Mike/ East Coast Air: Thank you so very much for a generous gift of a 'dining out' card. It was truly nice of you to personally deliver it to us. We certainly will enjoy dinner out and we thank you for your thoughtfulness. It is easy to recommend you to others because of your dependability and fine service. Our thanks and appreciation."
The Laporta's, Al & Nancy
"Thank You for checking our daughters air conditioner,"
"Dear Michael, I was most impressed with Ray, your technician that came to our house on 6-15-11! I might be interested in your duct cleaning service - could you forward any info. to my email or to my home about the features and benefits and let me know if you run any specials on this service. Thank You."
"Dear Mike, once again Jim and I want to thank you for coming out when we needed service. It is nice not to worry to have a service repair man come to the house. We wanted to show our appreciation with this gift certificate to Finocchio's in Garden City. I would love to finally meet your wife. I work Tues., Thurs., Fri. & Sat. Thanks Again. "
Jim & Donna Paragallo
" Dear Michael, I am not sure whether I sent you a thank you note for the generous gift card you gave us, so forgive me if this is a duplicate. John and I put it to good use yesterday at Scatorie's. So, we naturally thought of your generosity. Good luck in all of your endeavors. Sincerely, Alice Tiches P.s. We'll continue to recommend you. Thanks again."
"Just wanted to pass along a good compliment to your company. My brother just had his until and he said Mike was extremely nice and very fair. Thanks for the good work."
"I have been a customer of East Coast Air for over 2 years and I couldn't be happier with their Knowledge, Service, Professionalism and Prices. I have referred numerous neighbors to them who have also been very satisfied and feel the same way I do about the entire Team at East Coast Air."
"I am the Operations Foreman at Jensen’s Residential Community in Garden City Beach, SC. I have been using East Coast Air for all my company service and repair for many years now. I have also recommended East Coast Air to many of the residents who live in our community and I am told by those residents what a blessing it was to have such a courteous and knowledgeable staff with very professional service and attitude come to their homes. I can assure you of a pleasant and honest repair each and every time by the East Coast Air staff.
I would not recommend anyone other than East Coast Air to either my business or personal contacts and I feel very confident to do so. Michael and his Dad have always been excellent in every task I have asked them to do and at very fair and reasonable pricing.
If you need service or need to replace your existing ac unit or system, call East Coast Air and ask for Michael. You will be surprised at how they can turn a stressful situation into a pleasant conclusion with their professionalism. Stop by and see me and I will gladly speak to you about East Coast Air, LLC in person.
Many thanks to Michael and the staff at East Coast Air for all they have done for me both in business and personally. I look forward to many more years of service and camaraderie in future years. Congratulations for your professionalism and honesty. A combination that can’t be beat!"
Jensen's Residential Community
November 3, 2011